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Frequently Asked Questions

Answer question simply and be sure to link to page the at explains this, if we have it.

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Include answer in a complete sentence.

Most of the faculty in the [program name] are tenured. They stay current on the needs and news of the industry and have been educating the next generation in [innovative techniques, technologies, choose an overarching statement here] for more than xx years.

Most of the faculty in the [program name] are adjunct professors. They work in the industry and can expand upon what you’re learning in coursework with real-life day-to-day examples of problems and solutions that excelled and failed.

You should expect additional costs for [items]. You can learn more about all tuition fees here (URL to program tuition page).

You should expect additional costs for [items]. You can learn more about all tuition fees here (URL to program tuition page).

Answer question simply and be sure to link to page the at explains this, if we have it.

So long as you have an internet connection and can commit to the time it takes to complete coursework, you can continue in the program. Some courses have fieldwork experiences that need to be completed. If you think you may be deployed at the time you’ll need to complete those, speak with a program manager directly at (admissions phone number) or (email for admissions. May need from brand) to answer your questions.

Yes, the [name of program]…

OR

No, the [name of program] does not…

Answer question simply and be sure to link to page the at explains this, if we have it.

Yes, financial aid may be used for textbooks and cost-of-living expenses. All information regarding financial assistance can be found here (URL to tuition & aid page).

Yes, you’re welcome to visit campus anytime. Get local information and schedule your on-campus visit by chatting with our admissions team at [phone number] or [email] (likely a callout for brand to provide).

Yes, absolutely. Online programs at [name of school] are explicitly designed for busy working professionals in mind, including those with personal and professional responsibilities. The asynchronous format lends itself well to the flexibility you need to succeed in the program you select.

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Not at all. [name of school] welcomes people from all faiths and cultures. Read more about how our religious affiliation shapes our culture here (URL to page, usually about us).

Yes, a specialization is required for the [program name].

OR

No, a specialization is not required for the [program name].
(If specializations have their own page, please link URL to them, and then end with:) You can learn more about coursework for the [program name] at [school name] here (URL to courses page).

While you do not need to have all documents ready when you [start your application] (URL to “apply now” URL), your application file (GPA/transcripts, letters of recommendation, goal statements, etc.) must be complete when you submit your application to the program. Incomplete files will not be considered. Please visit our [admission requirements page] (insert URL to admissions page) for full details of what’s needed.

Answer question simply and be sure to link to page the at explains this, if we have it.

We do accept transfer credits, which can help reduce your total tuition as well as time spent earning the degree. To learn more, review the details of the [program you want to enroll in] (url to page with all programs).

Answer question simply and be sure to link to page the at explains this, if we have it.

Include answer in a complete sentence.

Include answer in a complete sentence.

We do. You may check to see if a program is offered in a hybrid format by looking at the FAQs for the program you’re interested in.

OR

We do not. Our programs are entirely 100% online, allowing you to study when and where it’s best for you throughout your entire program.

We do offer a number of our degrees online so that working adults may study in the times and locations that are best for them without having to compromise on course rigor or the quality of education they receive. You may review all of our online programs here (insert URL to the page that allows them to select which program they want to view).

Include answer in a complete sentence.

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Sometimes credits for work experience can be applied to the program you want to enroll in. It is best to talk to an admissions advisor for the [program you’re interested in] (URL to all-programs page) to see if that’s possible and if so, how to move forward.

OR

No, we do not accept work experience for transfer credits.

Include answer in a complete sentence.

Yes, the [program name] accepts up to [#] transfer credits. You can learn more about our admissions policy here (URL to admissions page).

OR

No, the [program name] does not accept transfer credits. You can learn more about our admissions policy here (URL to admissions page).

Yes, the [name of program] follows a cohort model. This allows you to build deeper relationships with peers and faculty, expanding your network, support system, and career opportunities.

OR

No, the [name of program] does not follow a cohort model — you may take courses in the order you choose as long as prerequisites are met.

If the answer is no:
The online program is designed for professionals who work full-time and is only offered part-time with [one/two] class[es] every [xx] weeks. This allows you to achieve a realistic balance between work, school and personal responsibilities and gives you the opportunity to fully absorb the information in your coursework.

If yes: The online program is designed for maximum flexibility and may be taken full-time if you feel you have the time to do so successfully. Full-time means you’ll take [xx] class[es] every {xx} weeks.

To see the curriculum, view our courses page (insert URL link to courses page).

The online program is designed for professionals who work full-time and is offered part-time with [one/two] class[es] every [#] weeks. This allows you to achieve a realistic balance between work, school, and personal responsibilities and gives you the opportunity to fully absorb the information in your coursework. To see the curriculum, view our courses page (insert URL link to courses page).

Yes, the [program name] has a residency that consists of [fill in details here].

OR

No, there is no resident required to earn your [name of program].

If there is virtual open house information to provide, please do so in a sentence format and include the link to register for the event (if applicable), and/or provide the email and phone number to connect with the enrollment/admissions team to learn more.

{Please use the term preferred by the partner}

(If yes, give a brief description of each. If specializations have their own page, please link URL to them, and then end with:) You can learn more about coursework for the [program name] at [school name] here (URL to courses page).

If not, just say something along the lines of “The [program name] does not include any specializations/concentrations/tracks.”

Yes, the [program name] is pleased to offer the following scholarships [list below]

If the answer is no: Currently, school name] does not offer scholarships. Please consider the following options regarding finances:

  • Complete the FAFSA® to determine financial aid eligibility. [school name’s] FAFSA® code is [xxxxxxx]
  • Apply for a Sallie Mae loan
  • Review our [payment plan](URL. note, school may not offer payment plans and this could be removed)

Yes, a [test name] is required for admissions.

OR

No, there are no entrance exams required. You can learn more about our admissions policy here (URL to admissions page).

Yes, [elaborate on requirements] You can learn more about our admissions policy here (URL to admissions page).

OR

No, prior work experience is not required. You can learn more about our admissions policy here (URL to admissions page).

Yes, the [Specialization/Conc. Name] is pleased to offer the following scholarships [list below]
If the answer is no: Currently, school name] does not offer scholarships. Please consider the following options regarding finances:

  • Complete the FAFSA® to determine financial aid eligibility. [school name’s] FAFSA® code is [xxxxxxx]
  • Apply for a Sallie Mae loan
  • Review our [payment plan](URL. note, school may not offer payment plans and this could be removed)

Yes, [elaborate on requirements] You can learn more about our admissions policy (URL to admissions page).

OR

No, prior work experience is not required. You can learn more about our admissions policy (URL to admissions page).

We do offer job placement assistance, as well as other career services [link to URL for career services] such as [list a few].

OR

While we do not offer job placement directly, we do offer a number of career services [link to URL] to help you secure your dream role after graduation.

All inquiries regarding student loans start with the FAFSA® form here. [school name’s] FAFSA® code is [xxxxxxx].

All inquiries regarding student loans start with the FAFSA® form here. [school name’s] FAFSA® code is [xxxxxxx].

You can start the FAFSA® form here. [school name’s] FAFSA® code is [xxxxxxx].

The first step is to start your application.

You can easily start your application now (URL to “apply now” URL found on home page).

Answer question simply and be sure to link to page the at explains this, if we have it.

You can complete the program in just (xx months/years). To see the curriculum, view our courses page (insert URL link to courses page).

Please use the least amount of time in the answer.

If the school has a religious affiliation and these values/mission are incorporated into the program curriculum please explain how. If this is not applicable to the program, there is no need to create this FAQ.

Include answer in a complete sentence.

The [program name] is designed for working professionals with busy lives, so if something interrupts your normal course of study, you don’t have to worry about losing the courses you’ve completed. You can take up to [xxx] years to complete the degree, if needed. To see the curriculum, view our courses page (insert URL link to courses page).

Please use the longest amount of time in the answer.

Obtaining transcripts, securing letters of recommendation, writing personal statements[,] and the like have variable lengths of time associated with them, which is why you should start them as soon as you can. Once your application file is complete, it typically takes 2–4 weeks to review and provide an answer as to whether you’ve been accepted to the program.

Please provide answer in sentence form and encourage prospective students to connect with an admissions team member (include email and phone number) to learn more about the program.

The time it takes to complete your application file with all necessary information will vary based upon obtaining letters of recommendation, transcripts, etc. Once your application file is complete with all necessary information, it typically takes 2–4 weeks to review and provide an answer as to whether you’ve been accepted to the program. [Review admission requirements] (insert URL to admissions page].

There are [xx] clinical hours required to complete the [program name]

OR

There are no clinical hours required to complete the [program name]

You’ll complete [#] courses to earn the [degree name] degree. The following courses are required in order to earn the [specialization name] specialization: [list out required courses, if applicable] You can learn more about coursework for the [program name] at [school name] here (URL to courses page).

You’ll complete [#] courses to earn the [degree name] degree. You can learn more about coursework for the [program name] at [school name] here (URL to courses page).

You’ll complete [# of credits] credits to earn the [degree name]. You can review courses (URL to courses page) now. [sometimes include the following language for transfer credits when there’s a large variance that would greatly impact time or money, such as in nursing programs, where they can transfer 90 of 120 credits: Total credits earned at [school name]are dependent upon the number of transfer credits you have (up to xx) and which specialization you select.]

You’ll complete [# of credits] credits to earn the [degree name]. You can review courses (URL to courses page) now. [sometimes include the following language for transfer credits when there’s a large variance that would greatly impact time or money, such as in nursing programs, where they can transfer 90 of 120 credits: Total credits earned at [school name]are dependent upon the number of transfer credits you have (up to xx) and which specialization you select.]

If the previous answer is “no” please leave this blank.

If the previous answer is “yes”

Up to [#] credits may be transferred and applied towards the [program name]. You can learn more about our admissions policy here (URL to admissions page).

Include answer in a complete sentence.

There are [number of students] at [school name] in a range of [graduate, undergraduate and certificate] programs. You can learn more about us here (insert URL to about page).

The expected hours will vary per program. (In undergraduate courses, you can expect to work at least 8–10 hours per week, per class. For a graduate-level program, you may have 12–15 hours per week of classwork, per course.) Contact us to learn more at (admissions phone #) or (admissions email).

Include answer in a complete sentence.

Once your application file is complete, it typically takes 2–4 weeks to review and provide an answer as to whether you’ve been accepted to the program. Please visit our [admission requirements page] (insert URL to admissions page) for full details of what’s needed.

It’s best to talk to your program manager directly about this, as what you can do depends upon why you were not accepted into the program. Generally speaking, if your GPA wasn’t high enough, you can take community college courses to improve it. You may also simply need more work experience.

Answer question simply and be sure to link to page the at explains this, if we have it.

(example accrediting bodies include but are not limited to CSWE, AACSB, SHRM, CAHME)

Yes, the [program name] offers maximum flexibility and is available in a blended/hybrid format. This means you may opt to take some courses on campus if you wish, and others online.

OR

The [program name] is only available online. This allows you to study in the times and locations that are best for you throughout your entire program without a requirement of ever coming to campus.

Please list any compelling rankings and provide name of ranking body in sentence form.

It is not. The diploma is the same for all graduates, whether their program was completed online or at our campus location.

Yes! [school name] is regionally accredited by [regional and/or national accreditation agency] (URL to agency/ies) and holds necessary programmatic accreditations as well. You’ll be held to the same high standards as our students on campus.

List accrediting body, then “You can learn more about our accreditations here (insert URL to about page).”

Include answer in a complete sentence.

[University name] has a physical, brick-and-mortar campus located in [city, state]. We’re accredited by [insert all school-based accreditations here that link to the pages that mention them]. You can learn more about [accepted shortened university name] here (URL to about page).

There is. [university name] is committed to embracing and celebrating diversity — in all dimensions — as a necessary component of academic and professional excellence.

Include answer, then “You can learn more about admission requirements here (URL to admissions page).”

Include answer in a complete sentence.

Absolutely! Graduates of the on-ground and online programs are strongly encouraged to walk in their graduation ceremony.

The requirements for the [program name] include:

[bullet list of requirements]

You can learn more about our admissions requirements here (URL to admissions page).

(include any provisions listed for lower scores or waivers, and then:) You can learn more about our admissions policy here (URL to admissions page).

Provide the start dates for the program in a sentence format and include linked text to the program admissions page.

Include answer in a complete sentence.

List the values, then “You can learn more about our accreditations here (insert URL to about page).”

Include answer in a complete sentence.

Include answer in a complete sentence.

Each school will have its own interpretation/spin and we should use it, then “You can learn more about us here (URL to about page).”

Include answer in a complete sentence.

You’ll need a GPA of [#] to apply to the program. (sometimes the brand has language you can include surrounding what you may need if you don’t have that GPA. Include it here) You can learn more about our admissions policy here (URL to admissions page).

These differ by the university so you’ll have to investigate and then describe it.

Financial aid is funding from companies, banks, lenders, and the government that helps students and their families pay for college. It can take the form of loans, grants, scholarships or work-study programs. Some types of aid need to be repaid; others do not. You can learn more about financial aid at [school name] here (URL to tuition & aid page).

While the specifics of each program vary, the admissions process always starts by submitting your application for the program you want to attend. To complete your application file, you’ll need official transcripts, letters of recommendation, personal statements, and more. Our admissions team will help guide you through this process. Once your file is complete with all items, it will be reviewed for a decision. The review process generally takes 2–4 weeks.

Include answer in a complete sentence.

If this information isn’t readily available, feel free to skip. If info is available, please provide information in sentence form.

Tuition is $[cost] per credit hour. You’ll need to complete [# of credits] for a total tuition of $[total tuition cost]. You can review all tuition costs here (URL to tuition page).

FAFSA® is the Free Application for Federal Student Aid — a form you’ll complete to determine eligibility for categories of government-based student aid: work-study jobs or grants and scholarships (neither of which require repayment) as well as loans (which need to be repaid). Sallie Mae loans are private loans offered through the Sallie Mae Bank or a lender partner.

Include answer in a complete sentence.

The first step in the application process is to fill out the online application found here (URL to application).

Please provide this information in a sentence format.

Include answer, then: To learn more, review the details of the [program you want to enroll in] (url to page with all programs).

Include mission, then “You can learn more about us here (URL to about page)”.

Tuition for the [program name] is $[total cost]. You need to complete [# of credits] at $[cost per credit hour]. You can review all tuition costs here (URL to tuition page).

You can learn more about our awards and recognition here (URL to about page).

List accrediting body, then “You can learn more about our accreditations here (insert URL to about page).

We are founded in the [affiliation] principles. This means that… You can learn more about us here (URL to about page).

Choosing a concentration for your degree allows you to gain career-ready skills in a specific area of expertise. These specialty skills will allow you to stand out among other professionals in your field and better compete for the position you want.

[School name’s] FAFSA® code is [xxxxxxx]. You can start the FAFSA® form here.

Those who hold a [program name & specialization/conc.] often pursue career titles such as [name as many as apply, max 3] with salaries that range from [list range if you have it] and growth rates as high as [xx%]. Learn more about your career options by visiting our career’s page [URL link to page].

Those who hold a [program name] often pursue career titles such as [name 3] with salaries that range from [list range] and growth rates as high as [xx%]. Learn more about your career options by visiting our career’s page [URL link to page].

Include answer in a complete sentence.

Offer a highlight or two, then “A summary of benefits is available here. (URL to military benefits page). Additionally, the friendly staff in the [school name] Online Admissions Office can be contacted directly at (phone number) or (email, likely need from brand) to answer your questions.”

Students and their instructors can interact through discussion posts, and instructors keep office hours to chat via phone or video conference. Many students also find it easy to communicate with instructors over email. You can learn more about online learning here (URL to online learning page)

Include answer in a complete sentence.

The difference between regional and national accreditation is best explained by EDsmart here.

In terms of rigor, instructors, or the physical degree you receive, there’s no difference between online and on-campus programs. Online degrees offer full-time working professionals maximum flexibility in their ability to receive expert instruction and interaction, along with consistent guidance and support. They can study where and when it’s best for them so they can balance their obligations with schoolwork and achieve their ultimate goals. You can learn more about online learning here (URL to page).

Include answer in a complete sentence.

Provide the application deadline for the program in a sentence format and include linked text to the program admissions page.

List the year, then “You can learn more about our accreditations here (insert URL to about page).”

Once your application file is complete, it typically takes 2–4 weeks to review and provide an answer as to whether you’ve been accepted to the program.

List campus address, then “You can learn more about us here (insert URL to about page).

Specialists in the Financial Aid Office are available to answer questions specific to your program. You can call (number of financial aid office) or email (ccc@dddd. Likely a callout for brand to fill in.)

The friendly staff in the Online Admissions Office looks forward to answering your questions. Call (# for admissions office) or email (ccccc@sss– likely need from brand).

They will not. There’s no difference in the diplomas presented to graduates of the online and on-campus programs.

Include answer in a complete sentence.

It will not. The diploma is the same for all graduates, whether their program was completed online or at our campus location.

Please provide this answer in a sentence format and encourage prospective students to connect with an admissions team member (include email and phone number) to learn more.

    Connect with us any way you choose.

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